CHISUN, LOISIR Hotels, and more brand hotels. - Solare Hotels & Resorts.

Smileage Card

>>Notice of Termination of Smileage Card Membership Program<<


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Smileage Point Qualifying Hotels

Please show your Smileage Card at the reception at the qualifying hotels, and you can earn 1 Point for every 100 Yen you spent, and use 1 Point as 1 Yen for your next visit.

*Please note that Smileage Point Program is not available at the hotels not listed above.

*Membership benefits vary by hotel and its facilities. For more details, please contact your preferred hotel. (Please note that the point program is not available at some facilities.)

* The content of benefits is subject to change without prior notice.



Solare Smileage Card Office 


* Responses to inquiries by e-mail may require some time. For urgent inquiries, please contact the phone number below. (Japanese lanquage only)

* When sending an inquiry by e-mail, please include the following information.

(1) Content of inquiry (Examples: Forgot membership number, forgot password, withdrawal from membership, unsubscribe to newsletter)

(2) Your name

(3) Your membership number (if unknown, your registered phone number)

[Tel] +81-3-6858-9990 [Hours] 11:00–18:00 JST (excluding weekends, holidays, and New Year holidays)

* Japanese lanquage only


* The Smileage Card Office can respond only to inquiries related to Smileage Card membership. Please direct inquires related to reservations directly to your preferred hotel.