Smileage Point Qualifying Hotels
Please show your Smileage Card at the reception at the qualifying hotels, and you can earn 1 Point for every 100 Yen you spent, and use 1 Point as 1 Yen for your next visit.
*Please note that Smileage Point Program is not available at the hotels not listed above.
*Membership benefits vary by hotel and its facilities. For more details, please contact your preferred hotel. (Please note that the point program is not available at some facilities.)
* The content of benefits is subject to change without prior notice.
Solare Smileage Card Office
* Responses to inquiries by e-mail may require some time. For urgent inquiries, please contact the phone number below. (Japanese lanquage only)
* When sending an inquiry by e-mail, please include the following information.
(1) Content of inquiry (Examples: Forgot membership number, forgot password, withdrawal from membership, unsubscribe to newsletter)
(2) Your name
(3) Your membership number (if unknown, your registered phone number)
[Tel] +81-3-6858-9990 [Hours] 9:00–18:00 JST (excluding weekends, holidays, and New Year holidays)
* Japanese lanquage only
* The Smileage Card Office can respond only to inquiries related to Smileage Card membership. Please direct inquires related to reservations directly to your preferred hotel.